Code of Conduct 2019- Emotional vs Practical Trust (EPT)

Practical Trust is when we trust that our colleagues and supervisors...

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Code of Conduct 2019- When No One is Looking (NOL)

How do we perform when no one is looking? Is our...

Tags: code, code of conduct, customer service

Microlesson 4- Power Disparity (PD)

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Poor Performance Review

A manager tries to conduct a performance review meeting but he...

Tags: performance meeting, performance evaluation, evaluations, performance review, goals, giving goals

UB- Team Meetings

Tags: ub unconscious bias team meeting