Code of Conduct 2019- Emotional vs Practical Trust (EPT)

Practical Trust is when we trust that our colleagues and supervisors...

Tags: manager, team, trust, code of conduct, code

Microlesson 4- Power Disparity (PD)

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The Rude Text

Texting on the job that can lead to workplace conflict -...

Tags: harassment, forms, texting, communication

Gender Identity & Diversity

Every kind of communication - including teasing - has a context....

Tags: unwelcome, retail, harassment, diversity, gender, gender expression

It's All About Context

An employee tells his boss a story on two separate occasions...

Tags: tone of voice, communication strategies, speech, context, communication, body language

Tone Says More Than Words

An employee asks her co-worker for a favor on two occasions...

Tags: communication, context, speech, communication strategies, tone, tone of voice

Microlesson 6- Messaging #2

Tags: digital communication, messaging, micro lesson, microlesson

Microlesson 6- Messaging #3

Tags: digital communication, messaging, micro lesson, microlesson