Code of Conduct 2019- Those Guys

Do we care about the work we do only when we're...

Tags: code of conduct, code

Code of Conduct 2019- Emotional vs Practical Trust (EPT)

Practical Trust is when we trust that our colleagues and supervisors...

Tags: manager, team, trust, code of conduct, code

Micro Lesson 4- Cultural Norms (CN)

Tags: microlesson, cultural norms, language

Micro Lesson 4- Expense It

When a manager has the best intentions, but executes incorrectly, a...

Tags: conduct, expense, microlesson

Microlesson 4- Power Cord (PC)

Reading the room. Appropriate workplace topics....

Tags: awkward , conduct, microlesson, breastfeeding

Microlesson 4- Power Disparity (PD)

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The Rude Text

Texting on the job that can lead to workplace conflict -...

Tags: harassment, forms, texting, communication

Language in the Lab

Conflict occurs when co-workers speak different languages in their lab. Questions...

Tags: victoria, cecilia, biotech, lab, harassment, borderline

Gender Identity & Diversity

Every kind of communication - including teasing - has a context....

Tags: unwelcome, retail, harassment, diversity, gender, gender expression

It's All About Context

An employee tells his boss a story on two separate occasions...

Tags: tone of voice, communication strategies, speech, context, communication, body language

The Oops Email

Co-workers go back and forth about a project via email and...

Tags: email communications, email, customer, communication, customer service, communication strategy

Conference Calls

Co-workers get on a conference call with a customer and start...

Tags: customer, conference call, communication, customer service, phone, rob

Tone Says More Than Words

An employee asks her co-worker for a favor on two occasions...

Tags: communication, context, speech, communication strategies, tone, tone of voice

Conflict Resolution: Preventing Employee Conflict

A co-worker tries to be helpful and gets the help of...

Tags: andrius, julianne, nicole, work project, identifying conflict, personality conflict

Identifying a Personality Conflict

Co-workers discuss a work project and two of them start fighting...

Tags: work project, identifying conflict, communication, coworker, manager, conflict