What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, or fill out forms.

When ordering or registering on our site, as appropriate, you may be asked as a representative of your organization to enter your name ¹ , your email address (at your organization), your organization’s name, it’s mailing address, phone number, and/or credit card information. None of this information should be personal information.

You may, on the other hand, visit our site anonymously.

What do we use this information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service: helps us to respond more effectively to your customer service requests and support your training needs;

To process transactions: We will use the information for the purpose of delivering purchased services;

To send periodic emails: We will use the information to keep you up-to-date on our ever evolving service products and other important related information. This type of information is to help you and your organization with typical and not-so-typical training needs.

Note: If, at any time, you or your organization would like to unsubscribe from receiving future emails, we include ‘unsubscribe’ instructions at the bottom of each email. Look for the link.

How do we protect your information?

We implement a variety of security measures to maintain the safety of personal information when placing orders and at every other point where personal information is entered, stored, and released.

Chief among our precautions is to instruct website visitors to NOT reveal or enter any private or personal data. This means you should only give us data which is not personal information. ¹ Any information you give us should belong to your affiliated organization. This means you should not enter any personal information in our website, forms, emails, or any other point of data collection. This is the only way you will not risk any chance of exposing your private or personal data. This means you should only be using your organization’s information: phone number, physical address, email address, credit card information, etc. This request is for your protection and ours.

Please know we only use and maintain secure servers. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Again, we do not want your personal information, even for the purchase of our services. We only want information that belongs to your organization. We do not want the responsibility or liability to maintain any personal data. Therefore, it is expressly understood that any data given to emtrain either electronically or orally is expressly forbidden to be personal data, and is certainly not private (secure) personal data.

Do we use cookies?

Yes, we use cookies to help us remember and process of items coming from your shopping cart and compile aggregate data about site traffic and site interaction such that we can offer better site experiences and tools in the future. (Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (which you control) that enables the websites or service providers systems to recognize your browser and capture and remember certain information.)

Do we disclose any personal/private information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personal/private information. This does not include trusted third parties who assist emtrain in its operation of the website, conducting our business, or servicing you. These other parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personal information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

We value your privacy. This is why emtrain has taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

emtrain is ‘in compliance’ with the requirements of COPPA (Children’s Online Privacy Protection Act). This means, we do not collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our website, you and your organization consent to Emtrain’s Online Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us as per the information provided below.

emtrain
2018 19th Street
Sacramento, CA 95818
USA
customerservice@emtrain.com

[1] - When giving your name to emtrain, we require that you enter a public name for yourself. This should be a name that is not private and could not compromise your personal or financial security, safety, or privacy if release to the public; yet, it enables emtrain to communicate with you. This is an important part of emtrain’s Online Privacy Policy.